By accessing or using this Website, you (the user of the Website) agree to the terms of use (“Terms of Use”) of this Website as set out below.


The content on this website is provided for information purposes only. No claim is made as to the accuracy or authenticity of the content of the website. ADIA does not accept any liability to any person for the information or advice (or the use of such information or advice) which is provided on its website or incorporated into it by reference. The information on the ADIA website is provided on the basis that all persons accessing the site undertake responsibility for assessing the relevance and accuracy of its content.

The information contained in the ADIA website is not to be displayed except in full screen format. No liability is accepted for any information or services which may appear in any other format. No responsibility is taken for any information or services which may appear on any linked websites.

Protecting your rights

We recognise the importance of protecting your privacy and your personal information.

ADIA is committed to using your information responsibly. We are guided by the Australian Privacy Principles.

This Privacy Policy helps you understand the kind of personal information we collect, why and how we collect, hold and use your personal information, and what to do if you have questions, concerns or complaints.

By using our website, you consent to the terms and conditions of this Privacy Policy.

Information about you that we collect

So we can provide you with content that is relevant and useful, we do sometimes ask for personal information. It is your choice how much information you provide, but we might not be able to fulfil a request or supply a service to you if you don’t provide the information we request.

Below are some examples of information we commonly collect:

  • Name
  • Contact details, such as email, address and phone number
  • Place of work
  • Areas of our work you’re interested in
  • Communication preferences
  • Statistical information regarding the use of our website, including website users’ IP addresses and the dates and times of visits

We usually collect information through:

  • Online activity by visitors to our website or their use of social media
  • Third party suppliers
  • Requests for information or services
  • Requests to join a mailing list or to be contacted for further information about our work
  • Responses to surveys or research conducted by us or on our behalf

We may share non personally identifiable information publicly and with our partners to show trends about the general use of our services.

Where practicable, we will collect personal information directly from you. If we receive information from another source (like information listed in public directories or from like-minded organisations or third-party suppliers) we will take reasonable steps to ensure you are aware that we have collected personal information about you and the circumstances of the collection.

You are in control of the personal information you provide to us and you can change these details at any time by emailing If you request that we do not collect this information then it may affect the ability to provide services to you.

How we secure and store your information

To protect your privacy and personal information we use secure servers and trusted third-party providers.

Our staff and volunteers are required to sign our policies relating to privacy, and police checks are conducted for sensitive roles.

Sometimes we may need to store your information in a country other than Australia, usually because one of our technical systems is located or needs to process data overseas (for example, social media channels).

We use MailChimp to send emails to people who subscribe to receive information from ADIA. By subscribing, you agree to MailChimp’s Privacy Policy.

How we use, hold and disclose this information

In accordance with applicable privacy laws, we collect, hold, use and disclose personal information:

  • To supply services to you and provide you with content that is relevant and useful, whether that’s through a newsletter or our contact forms
  • To provide opportunities for you to support our work and to notify you of volunteering and paid roles with us
  • To respond to enquiries seeking information about our work
  • To undertake research and surveys and analyse statistical information
  • To comply with legislative and policy requirements including in relation to occupational health and safety and environmental matters

Occasionally, we may use your details to send you marketing material or information on behalf of like-minded organisations that you may be interested in. We only send you such material in accordance with applicable laws or with your prior consent. If you are receiving promotional information from us and do not wish to receive this information any longer, please contact us direct at asking to be removed from our mailing lists, or use the unsubscribe facilities included in our marketing communications.

We generally explain at the time we collect personal information how we will use or disclose that information. We will only use or disclose personal information for a purpose other than for which it was collected or a related purpose if you have consented to such different use or disclosure or such use or disclosure is otherwise allowed by applicable privacy laws.

Social media and online activity

We use Google to track visits to our website and use this information to measure its effectiveness for our clients. While this data is mostly anonymous, sometimes we will connect it to you, for instance in personalising a webpage or prefilling a form with your details. For more information on our analytics tools, read Google’s Privacy Policy.

We also use tools that tell us when a computer or device has visited or accessed our content, and this allows us to tailor advertising both on our websites and through advertising networks on other websites based on your visits or behaviour through cookies on your device. You can control how cookies are used through the settings on your chosen browser. You can also control how your information is used with advertisers through the Network Advertising Initiative, including opting-out from interest-based advertising.

You can also engage with ADIA through our Twitter and LinkedIn accounts. You can always control how you receive content through each website’s settings. Occasionally, we may get in touch with you via social media if you aren’t a follower by using the details on your record, such as your email address. If you prefer we don’t do this, let us know by contacting us at

Our website may contain links to third party websites. These linked sites are not under our control and we are not responsible for the content of those sites nor are those sites subject to our Privacy Policy. Before disclosing your personal information on any other website we recommend that you examine the terms and conditions and privacy policy of the relevant site. We are not responsible for any practices on linked websites that might breach your privacy.

Accessing information we hold about you

If at any time you want to know exactly what personal information we hold about you, you are welcome to request access to your record by contacting us at Our file of your information will usually be made available to you within 14 days.

If at any time you wish to change personal information that we hold about you because it is inaccurate or out of date, please contact us at and we will amend this record. If you wish to have your personal information deleted, please let us know in the same manner as referred to above and we will take all reasonable steps to delete it unless we need to keep it for legal reasons.

Making a query or complaint

If you have a question or a complaint about how we manage your personal information or would like to know more, you can contact us via email at

If you’ve made a complaint, we will acknowledge that your complaint has been received and action it as soon as possible. If we fail to respond to your complaint within 30 days of receiving it in writing or if you are dissatisfied with the response that you receive from us, you may have the right, depending on the jurisdiction, to make a complaint to the applicable regulator.

Future changes

We operate in a dynamic business environment. Over time, aspects of our business may change as we respond to changing market conditions. This may require our policies to be reviewed and revised. We reserve the right to change this Privacy Policy at any time and notify you by posting an updated version of the policy on our website. If at any point we decide to use personal information in a manner materially different from that stated at the time it was collected we will notify users by email or via a prominent notice on our website, and where necessary we will seek the prior consent of our users.